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Quality in the network of service stations

The network of Repsol, Campsa and Petronor service stations is a leader in its sector, not only for its vast range of products and services, but also because it has the best professionals who strive every day to provide the highest service quality

Customer service

To this end, Repsol has an ongoing program, "Station 10", to continuously train, promote and encourage the quality of service among professionals who work daily throughout the vast network of service stations. 

Market research conducted among customers concludes that the key factors that guarantee the quality of service are:

  • Being treated with kindness and professionalism. 

  • Speed and diligence in service. 

  • Ensuring that products and services offered are optimal, operational and working correctly. 

  • Cleanliness and maintenance of facilities.
                

In addition, this quality program is reinforced with visits to all service stations to ensure the commitment to improving efficiency of products, services, and everyone who works at the stations. A subsequent analysis of these visits will help to improve service at every service station. 

Thanks to the "Station 10" program, Repsol offers the highest quality of service and the pursuit of excellence that the client deserves.

Station 10